commerce

Shopify Errors

Shopify Admin API errors: 401 invalid API key, 402 unpaid plan, 403 scope mismatch, 422 invalid resource, 429 throttled. GraphQL throttling uses cost-based bucket (1000 points, 50/sec leak).

Shopify GraphQL throttling differs from REST — every query has a calculated cost, and you have a 1000-point bucket that leaks at 50 points/second. Use `extensions.cost` in responses to monitor. REST 429 includes `Retry-After`. Webhooks deliver up to 19 retries over 48 hours. App proxy auth errors usually mean missing or invalid HMAC.

Official docs

https://shopify.dev/docs/api/usage/response-codes

Status page

https://www.shopifystatus.com/

Support

https://help.shopify.com/